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Frequently Asked Questions

We want you to be 100% confident that Super Fun Trampolines are the very best; and that you know how to properly maintain and safely use your Super Fun trampoline.

If your question is not answered below, just give us a call at 1-800-663-2261.

Below, Sam has answered some common questions.

Do you offer free shipping to the United States and Canada?

Yes we do, all trampoline orders are shipped free of charge to the United States and Canada. Smaller items, like parts and accessories do have a shipping charge, however.

How is the trampoline shipped?

Unlike much of the other trampolines on the market, our trampolines do not fit in a box.  Our trampolines are shipped in a total of 7 pieces. The 4 top frames and the 4 legs are bundled into 4 bundles. The safety pad and jumping mat are in one box  and two boxes of springs.

How long once order is place does it take to ship my trampoline?

Typically your order will ship out within two business days of receiving your order, though shipping dates may change due to changes in supply. If the estimated shipping date changes, we will contact you via phone or email and provide a revised shipping date.

Super Fun Trampoline jumping mats are made from Permatron® non-calendared fabric. What is this?

Permatron® is the highest quality trampoline fabric available. It is a woven fabric made from polypropylene and carbon, giving it excellent UV protection and resistance to mildew and water. The fibres are thermally interlocked to provide a smoother surface that can withstand constant flexing and stress. It does not stretch but rather, cushions joints while providing a firm and stable surface that always returns to its flat position. Due to its durability and strength, Permatron® trampoline fabric performs in the harshest environmental conditions, even serving as barriers during hurricanes. It is manufactured in an ISO-certified facility, guaranteeing the highest quality fabric on the market.
Regarding calendared vs. non-calendared mesh, in the last stage of production, calendared mesh is run through two hot rollers which melts the materials and gives it a very smooth and glossy appearance. Non-calendared mesh skips this step. At Super Fun Trampolines, we believe that non- calendared mesh is the safer option as it provides more traction, particularly if the mat is wet.